It has been a very good product for me so far.
I just got this switch, so I can't speak for the bugs found in the past. The saga of my home automation continues, but I still have this feeling this was the right setup to go with. This time cutting the power didn't fix it either, so the electrician is coming back to see if they can do anything.
GE TAPT SMART WALL SWITCH UPDATE
After I paired all of my items back to the hub (I'll detail that whole thing when I can update my Wink review) I could not get the one that had to have a hard reset to work again. Unfortunately though a few days later my Wink hub crashed as part of the major outage and I basically had to start over again. I was asked to shut power off to the switches from the breaker and that did the trick to getting them back online. So after about 20 min on the phone with Wink support we discovered that my light switch was part of a group of switches that needed a hard reset. I'm going to try to reconfigure everything tonight and give these one more shot. This kept us from using the switch on our light post on our driveway (disappointingly the one I wanted to use it with the most) and as you can see from the picture left us with three Tapt switches and one regular.
GE TAPT SMART WALL SWITCH INSTALL
One thing that he found during the install is that these don't work with lights on the GFI so it just kept flipping the reset and wouldn't stay on. Self install was pretty difficult, and we ended up getting an electrician to install these for us. Our house doesn't have the requested "red wire" unless we were already working with a 3-way light, which you aren't supposed to use with these switches. My biggest complaint though so far though has been with installation. I don't think that being able to control a smart switch with a smart bulb from either the wall, or switch should be considered a big ask, but maybe home automation just isn't there yet. One will not connect to the app and is only working at the base, and one will not turn on from the wall if its off on the app. Out of the four switches we have installed, two of them don't work properly. This configuration never turns on power to load line.This product has been kind of disappointing so far. This is similar to the Smart Configuration, but without power always on. None - Use this when a light load is not wired to Tapt. There is no dimming to the wired standard light, but dimming works on smart lights. Like the Smart Configuration, you can add smart bulbs/groups. Use “Tapt Light” in the “Lights + Power” section of the Wink app to turn the light on/off.
Also, the lights wired to Tapt can be turned on/off in the Wink app. Tactile on/off switches control the light load wired to Tapt, switching the power to the light on/off, just like a normal switch. Dimming levels can be set in the Wink app - go to Tapt settings and tap “dimmer settings." Default Configuration - This should be used when you have a standard bulb, or light fixture with standard bulbs, wired to Tapt. You can add additional smart bulbs and groups in the Wink app - go to Tapt settings and tap on “assign lights.” You can dim the smart bulbs/groups by holding the top or bottom button to dim up or down. Tactile on/off switches control the smart bulb wired to Tapt, turning the smart bulb on and off without cutting power to the bulb. In this configuration, the power is always on. Smart Configuration - This should be used when you have a smart bulb, or light fixture with multiple smart bulbs, wired to Tapt. There are 3 configurations for Tapt - Smart, Default, and None.
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